Orders are shipped with GLS or UPS. We offer track and trace on all shipments, so that you can follow your delivery all the way from our warehouse to your door.
We dispatch all orders within 1-2 business days.
GLS Home Delivery and UPS Standard:
Denmark, Sweden: 3-5 working days
Rest of EU: 3-6 working days
Norway: 3-7 working days (only UPS)
Rest of the world: 3-14 working days
UPS Express Saver®
Europe: Up to 2 working days (for orders placed before 14:00)
We send all our products as trackable packages. We kindly ask you to verify the content upon delivery. Should the package or the content be damaged upon arrival please report it to your carrier.
For countries outside of EU delays may occur due to custom controls.
In general, delays may occur in special busy occasions - for example Christmas.
Shipping prices will always be calculated at check out. Prices starts from 4 Euro.
CUSTOMS AND SALES TAX/VAT
For orders outside EU (excluding Norway and England) you may have to pay additional TAX and duties in the country of destination. Empty Wall is not responsible for these or for any fees charged by Customs or the carrier. The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery. Please be advised that it is your responsibility to pay for these extra charges.
NORWAY - CUSTOMS AND SALES TAX/VAT
We are registered in Altinn and we are using VOEC (VAT on E-commerce) number to ensure that you do not have to pay any additional VAT or Customs fee.
ENGLAND - CUSTOMS AND SALES TAX/VAT
We are registered in HMRC and we are using English VAT number to ensure that you do not have to pay any additional VAT or Customs fee.